New Found Metals uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with New Found Metals. We take seriously the trust you place in us. New Found Metals will not sell, rent or lease your personally identifiable information to others.
This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or New Found Metals services.
What We Collect
On our web site, you can order products and collect general information about us and using our products. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences.
How We Use It
New Found Metals uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, and to update you on services and benefits. Occasionally we may also use your information to contact you for market research regarding New Found Metals products or services. We will give you the opportunity to opt-out of market research and customer surveys. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes.
Anonymous (non-personal) data is aggregated for reporting about newfoundmetals.com web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.
Who We Share It With
New Found Metals will not sell, rent, or lease your personally identifiable information to others. New Found Metals will not share your personal information with a business partner or any unrelated third party company unless you give your permission. Your permission will be requested when you submit your information.
Personal data given to New Found Metals may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Access & Accuracy
New Found Metals strives to keep your personally identifiable information accurate. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID. Certain areas of New Found Metals’s web sites may limit access to specific individuals through the use of passwords and other personal identifiers.
New Found Metals is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, New Found Metals has in place appropriate physical, managerial procedures to safeguard the information we collect.
We use SSL encryption when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.
A “cookie” is a small data file transferred by a web site to your computer’s hard drive. We send cookies when you surf our site, make purchases, request information, personalization, or register yourself or for certain services. Accepting the cookies used on our site does not give us access to your Personally Identifiable Information, but we may use the cookies to identify your computer. Many cookies are “session” cookies, meaning the cookie does not stay on your computer after you leave our web site or close your browser. The aggregate information collected permits us to analyze traffic patterns at our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making it easier to use. Cookies that remain on your computer are often called “permanent” cookies. These types of cookies are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on web pages where a logon is required.
Internet Explorer: http://www.microsoft.com/info/cookies.htm
Some newfoundmetals.com web pages and HTML-formatted email newsletters use web beacons in conjunction with cookies to compile aggregate statistics about web site usage. A web beacon is an electronic image, called a single-pixel (1×1), or clear-GIF. You may render web beacons unusable by rejecting their associated cookies. This data is not personally identifiable or linked to personally identifiable information.
newfoundmetals.com does not post third-party ads on our web site. New Found Metals may use third-party media companies to place ads for New Found Metals products or services other companies’ web sites. If you view a web page where New Found Metals ads appear, the online media company may place a cookie or web beacon on the user’s computer. This allows the online media company to recognize the computer when it is used to return to that site or measure advertising response. This data is anonymous and is not linked to personal data on the user’s computer or any New Found Metals databases.